Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Welcome to Pinscluz.com (“Website”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use the website.
1. Definitions
- “Customer”, “User”, “You” refers to any person who accesses, browses, or purchases through Pinscluz.com.
- “Product(s)” means garments or any other fashion-related items listed on Pinscluz.com for sale.
- “Seller” refers to Pinscluz.com, which owns and sells all listed products.
2. Eligibility
To use our services, you must:
- Be at least 18 years of age or access the website under the supervision of a parent or guardian.
- Provide accurate and current information when registering or placing an order.
- Be capable of entering into a legally binding contract.
3. Account Registration
- Users may create an account to place orders and manage their preferences.
- You are responsible for maintaining the confidentiality of your account credentials.
- Pinscluz.com is not liable for any unauthorized access resulting from your failure to secure your account.
4. Product Information
- We strive to display the colors, sizes, descriptions, and pricing of garments accurately.
- There may be slight variations due to photography, screen settings, or batch differences.
- Prices are subject to change without notice.
5. Orders and Payments
- All orders are subject to availability and acceptance.
- We reserve the right to cancel orders at our sole discretion (e.g., for incorrect pricing or suspected fraud).
- Payment methods include Credit/Debit Card, UPI, Net Banking, Wallets, and Cash on Delivery (where applicable).
- All payments are processed securely through trusted payment gateways.
6. Shipping and Delivery
- Delivery timelines vary based on your location and availability of the product.
- Estimated delivery is 3–10 working days for domestic orders.
- Shipping charges, if any, will be mentioned at the checkout.
- Delays due to natural calamities, strikes, or transport issues are not our responsibility.
7. Returns, Refunds, and Exchanges
- Return/exchange requests are accepted within 7 days of delivery.
- Products must be unused, unwashed, and returned in original condition with tags.
- Refunds will be processed within 5–7 business days after the returned item is received and inspected.
- Some items like undergarments or personalized garments are non-returnable.
- Read our full Return & Refund Policy for more details.
8. Cancellations
- Orders can be cancelled before shipment. Post-shipment cancellations are not possible.
- To cancel an order, log in to your account or email us at support@pinscluz.com.
9. Intellectual Property
- All content including images, designs, logos, trademarks, and text are the property of Pinscluz.com or its licensors.
- Unauthorized copying, reproduction, or distribution is strictly prohibited.
10. User Conduct
By using our platform, you agree NOT to:
- Use the website for any unlawful purpose.
- Post false, abusive, or defamatory content.
- Interfere with the website’s functioning or security.
- Use bots, scrapers, or automated tools to access the site.
11. Privacy Policy
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal data.
12. Promotions and Coupons
- Promotional offers, discount codes, or coupons are subject to terms specified during their release.
- Misuse or duplication may lead to order cancellation.
13. Limitation of Liability
- Pinscluz.com shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website.
- Our maximum liability is limited to the amount paid for the product(s) in question.
14. Indemnification
You agree to indemnify and hold harmless Pinscluz.com, its employees, directors, and affiliates from any claims, liabilities, or expenses arising from your use of the website or violation of these Terms.
15. Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for the content or practices of such external sites.
16. Termination
- We may suspend or terminate your access if you breach these Terms or engage in fraudulent or harmful behavior.
- You may delete your account at any time by contacting us.
17. Governing Law and Jurisdiction
- These Terms are governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in Tiruppur, India.
18. Changes to the Terms
- We reserve the right to update these Terms at any time.
- Users will be notified via email or site notice for material changes.
- Continued use of the site after updates constitutes acceptance of the new Terms.
19. Contact Information
For any questions or support, please contact:
📧 Email: pinskkerrs@gmail.com
📞 Phone: 8220909521
🏢 Address: No. 11 Palayakadu, 1st Street, Manglam Road, Tiruppur -641604
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